Branch Administrator




Company: Nedbank

Requisition Number

85327

Career Stream

Admin, Transact Processing and Production

Location

Western Cape – Darling

Essential Qualifications – NQF Level

  • Matric / Grade 12 / National Senior Certificate

Minimum Experience Level

1 – 3 years in business administration

Preferred Qualification

Diploma: Bank Credit Management , Matric / Grade 12 / National Senior Certificate

Job Purpose

To ensure that relevant process are administered;maintained and supported to meet the requirements of the department and business; in line with the Groups strategy.To support business by ensuring relevant processes are administered and meet business requirements.

Job Responsibilities

•Contribute to a culture conducive to the achievement of transformation goals by participating in Nedbank Culture building initiatives (e.g. staff surveys etc.).
•Participate and support corporate social responsibility initiatives for the achievement of business strategy.
•Add value to Nedbank by identifying opportunities to improve or enhance processes through identifying and recommending improvements and supporting implementation of tools; policies and procedures.
•Keep abreast of legislation and other industry changes that impacts on role by reading the relevant newsletters; websites and attending sessions.
•Understand and embrace the Nedbank Vision and Values by demonstrating the values through interaction with team and stakeholders.
•Ensure that own contribution and participation contributes to the achievement of team goals.
•Create and manage own career through guidance and support of management; department and colleagues.
•Improve personal capability and stay abreast of developments in field of expertise by identifying training courses and career progression for self through input and feedback from managers.
•Ensure personal growth and enable effectiveness in performance of roles and responsibilities by ensuring all learning activities are completed; experience practiced and certifications obtained and/or maintained within specified time frames.
•Ensure knowledge management; continuity and team success through constructive participation in a diverse team and sharing knowledge with team.
•Meet Service Level Agreements (SLA) by conducting processing activities within agreed timelines and parameters.
•Minimise financial and reputational risk by ensuring accuracy of processing activities.
•Minimise operational costs by avoiding unnecessary expenditure.
•Minimise risk by checking and validating activities according to policies and procedures.
•Ensure that relevant processes are administered by following procedures.
•Ensure accuracy by identifying and recording / correcting discrepancies timeously.
•Highlight risk by reporting exceptions timeously.
•Satisfy internal and external clients by responding to and actioning queries within agreed SLA.
•Meet Nedbank internal and external client service standards by communicating with stakeholders (including Regulators) accordingly.
•Understand and meet stakeholder needs by maintaining a relationship through regular interaction.


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Type of Exposure

  • Completing various administrative duties
  • Conducting processing activities
  • Capturing data
  • Checking accuracy of reports and records
  • Communicating internally
  • Drafting reports
  • Contributing to the development Working with a group to identify alternative solutions to a problem

Technical / Professional Knowledge

  • Administrative procedures and systems
  • Business writing
  • Data analysis
  • Microsoft Office
  • Relevant regulatory knowledge
  • Relevant software and systems knowledge

Behavioural Competencies

  • Adaptability
  • Communication
  • Collaborating
  • Decision Making
  • Stress Tolerance
  • Work Standards
  • Building Trusting Relationships
  • Managing Work

Talent Acquisition Consultant

Please contact Asanda Nodendwa for more information about this exciting opportunity with Nedbank.

***All applications are managed through our Careers Page and must be completed on the system.

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