Cash Centre Administrator

Job Reference:G4S/TP/3738492/116774
Job Category: Cash Operations
Contract Type: Full Time
Salary: Market Related
G4S Region: Africa
Country:South Africa
G4S Business Unit:South Africa – Cash Solutions
Package Description: Remuneration and benefits will be commensurate with the seniority of the role and in compliance with company remuneration policy and practice.

Job Introduction:

                                               Cash Centre Administrator

G4S Cash Solutions (SA), a leading provider of integrated cash management solutions, has a vacancy for a Cash Centre Administrator based at our operations in Durban.

Reporting to the Branch Manager

To provide full administrative support in terms of all cash centre activities.

Role Responsibility:

Effective reporting

  • Compile  various reports received from CMC
  • Scan and send customer deposit slips, e-viper reports and banking consignment form
  • Complete and submit variance reports, ATM’s & teller / treasury variances
  • Complete monthly statistics on a daily basis

Customer service (internal and external)

  • Attend to all customer queries timeously, professionally and effectively within the agreed SLA (timelines)
  • Provide solutions to customers when deviations from agreed processes / contracts are identified
  • Communicate service failures and cash differences to customers
  • Identify preventative repetitive service failures and communicate to customers as well as the CMC Manager
  • Attend to relevant internal requests for information
  • Responsible for compiling required investigation documentation for handover to Risk department for further use

Segregation of duties

  • Perform independent function for the receiving of all customer orders

Outsourced cash processing centre (OCPC) support

  • Finteq scanning
  • Prepare all the paperwork that will be needed for the following days loadings
  • Obtain authorization (where needed) from the FNB HUB then hand over to relevant teams
  • Send all the deposit slips  to the FNB Hub

Health and Safety

  • Participate in the design/ development/ review/ implementation and monitoring of the departmental safety plans for each year.
  • Participate in safety forums created by company for example safety meetings and safety talks
  • Report all safety incidents to the relevant people
  • Discuss all safety incidents
  • Follow-up on any activities assigned through safety meeting/committee/representative/management
  • Attend safety education and refresher programmes
  • Comply with safety policies and procedures at workplace
  • Distribute safety information as and when required
  • Wear protective clothing all the time

The Ideal Candidate:

Minimum Qualifications and Experience

  • Grade 12 (Mathematics / Accounting subjects recommended)
  • Previous working experience within an administrative capacity essential
  • Computer Literacy in MS Office Packages required
  • Demonstrated experience in the compiling of reports
  • Previous Cash Management Centre experience would be highly beneficial


  • Knowledge of administrative procedures
  • Knowledge of Cash Management Centre processes and systems (Preferred)


  • MS Office Computer skills
  • Acting professionally
  • Communication skills (written and verbal)
  • Numerical skills


  • Delivering great customer service and corporate service
  • Sharing and cooperating
  • Dealing with changing circumstances
  • Attention to detail
  • Work under pressure and meet deadlines
  • Analysing